bjaff Privacy Policy

Your Privacy at a Glance

bjaff is committed to handling your personal data with care, transparency, and respect. The summary cards below highlight the six most important aspects of our data practices. Please read the full policy sections that follow for complete details.

1Introduction

This Privacy Policy ("Policy") describes how bjaff ("bjaff", "we", "us", "our") collects, uses, stores, and protects personal information provided by you ("Player", "you", "your") when you access or use the bjaff online casino and sports betting platform available at https://bjaff.ws (the "Platform"). This Policy is an integral part of bjaff's Terms & Conditions and should be read alongside them. By using the Platform, you acknowledge that you have read this Policy and consent to the practices described herein.

This Policy applies to all personal data collected through the Platform, including data submitted during account registration, during use of the Platform's products and services, through customer support interactions, and through any other means by which you communicate with bjaff. It also covers data collected passively through cookies, analytics tools, and server logs when you browse the Platform.

2Personal Data We Collect

bjaff collects personal data in the following categories. Not all categories will apply to every player — the data collected depends on how you interact with the Platform and the services you use.

3How We Use Your Personal Data

bjaff uses the personal data we collect only for legitimate, clearly defined purposes. We do not process personal data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which we use your data are:

• Account Registration and Management: To create and maintain your bjaff account, verify your identity, and provide you with access to the Platform's services.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment methods, and to maintain accurate financial records.
• KYC and Compliance: To meet our legal obligations under applicable anti-money laundering (AML) laws, to verify player age and identity, and to prevent fraud.
• Customer Support: To respond to enquiries, resolve disputes, and provide technical and account assistance via live chat or email.
• Personalisation and Marketing: To send you promotional offers, bonus notifications, and updates about new games or features — only where you have given consent or where we have a legitimate interest and you have not opted out.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.

4Legal Basis for Processing

bjaff processes personal data only where a valid legal basis exists. The legal bases we rely on are:

• Contract Performance: Processing is necessary to fulfil the contract between you and bjaff — for example, to operate your account, process your transactions, and provide access to games.
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, tax reporting obligations, and regulatory requirements.
• Legitimate Interests: Processing serves bjaff's legitimate business interests — such as fraud prevention, security monitoring, and service improvement — where those interests are not overridden by your rights.
• Consent: Where you have given explicit consent — for example, to receive marketing communications — we process data on that basis. You may withdraw consent at any time by contacting [email protected].

5Sharing Your Personal Data

bjaff does not sell, rent, or trade your personal data. We may share your data with carefully selected third parties only in the following circumstances, and only to the extent necessary for the stated purpose:

• Payment Processors: bKash, Nagad, Rocket, and other approved payment service providers receive only the minimum financial data required to process your transaction.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session data required to operate their game software on the Platform.
• Identity Verification and KYC Partners: Third-party KYC service providers may receive identity documents and verification data for the sole purpose of age and identity verification.
• Law Enforcement and Regulatory Authorities: bjaff will disclose personal data to government agencies, courts, or law enforcement authorities where required by law or a valid legal order.

6Cookies and Tracking Technologies

bjaff uses cookies and similar technologies (such as local storage and pixel tags) to improve the functionality, performance, and personalisation of the Platform. Cookies are small data files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled as they enable core features such as secure login, session management, and fraud prevention.
• Performance Cookies: Collect anonymised data about how players use the Platform — such as which pages are visited most frequently — to help us improve the user experience.
• Functional Cookies: Remember your preferences such as language, currency display, and game settings so you do not need to re-enter them on each visit.
• Targeting and Analytics Cookies: Used to deliver relevant promotional content and to measure the effectiveness of marketing campaigns, where you have consented to such use.

You can manage or disable non-essential cookies at any time through your browser's settings. Please note that disabling certain cookies may affect the performance or availability of some Platform features. For full details on the cookies we use, contact [email protected].

7Data Retention

bjaff retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

When personal data is no longer required, bjaff will securely delete or anonymise it in accordance with our internal data destruction procedures. Where technical constraints make immediate deletion impractical, the data will be isolated from active processing until it can be securely deleted.

8Your Data Protection Rights

As a player on the bjaff Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified requests within 30 days.

• Right of Access: You may request a copy of all personal data bjaff holds about you, along with information about how it is processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example where you contest its accuracy while we verify it.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though bjaff may be able to demonstrate compelling grounds to continue.

9Data Security

bjaff implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and multi-factor authentication for administrative systems.

While bjaff takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, bjaff will notify affected players promptly in accordance with applicable data protection requirements.

10Third-Party Links and Services

The bjaff Platform may integrate third-party game software from providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. While bjaff selects its technology partners carefully, each third-party provider operates under its own privacy practices. bjaff is not responsible for the data handling practices of third-party game providers once data leaves bjaff's own infrastructure. We encourage you to review the privacy policies of any third-party services you interact with through the Platform.

11Children's Privacy

The bjaff Platform is strictly for adults aged 21 and above. bjaff does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you believe a person under 21 has registered on bjaff, please notify us immediately at [email protected].

12Changes to This Privacy Policy

bjaff may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will update the effective date at the top of this page and, where practicable, notify registered players via their account email or an in-platform notification. Your continued use of the Platform after any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how bjaff handles your personal data.

13Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way bjaff handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week and will respond to all privacy-related enquiries within 5 business days.